The name says a lot... Doctors Express... a promise of timely care. Dr. Steve Osborn, one of the owners of Doctors Express says, "Patients can get through quicker because process is not as complicated as through er check in process should be quicker...the medical care they are going to get is not going to be rushed." Both Dr. Serge Depret-Guillaume and Dr. Steve Osborn used to work for LewisGale. But, they are now the owners of this national franchise because they believe it will fill a need in the Roanoke Valley. 3 main things you need to know about Doctors Express: *Does Doctors Express take insurance? Yes. Most of the major carriers are accepted as well as Medicare. Medicaid is not accepted. *All appointments are walk-ins - no appointments. *Anything that is a true emergency that is life threatening should go to the emergency room not Doctors Express. Doctors Express is on the corner of the backside of Towers Mall where the old ABC store used to be. Dr. Osborn thinks the extended hours 8a-8p Monday-Friday, 8-6 Saturday and 8-5 Sunday are one aspect that will fill a void in the Roanoke Valley. Dr. Osborn says, "Some people can't get into their primary care physician right away... they have bad sore throat ear-ache and call up and it is going to be 3-4 days to get in... it just gives an option because of our extended hours will help fill a need help patients to get in in the evenings and on the weekends." This is the third franchise to open in Virginia and one of dozens to open across the country.
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