QUESTION 1
I have a converter box, but it's not working. What's wrong?
Several people saw our analog graphic during the Tuesday’s test, even though they have the converter box. If that's you, don't worry. You have the right equipment; you just have it on the wrong channel.
If you're using a converter box you don't want your television on channel 10. Instead, treat the converter like a VCR. When you have it hooked up to your television, you set the television to channel three or four and then use the remote that comes with VCR to change the channel. The same goes for your converter box, which comes with its own remote.
QUESTION 2
My rabbit ears used to get channel 10, but now they don't. What's wrong?
In the new format, rabbit ears aren't your friend. With the old analog signal you could spend time getting the antenna adjusted just so and get a pretty good picture; although, sometimes it would be a little snowy. In digital, either the picture is there or it's not. There's no middle ground, no snow.
The best bet is to ditch the rabbit ears and get amplified antennae. They're light, easy to install, and cost between 50 and 100 dollars. It will ensure a clearer picture.
QUESTION 3
I'm on cable, but still failed your digital test. Why?
For months, we have been telling you that if your television is hooked up to cable or satellite service you will be fine no matter how old your television is. And while this is true, there are some local cable providers in the area that have not yet made the digital transition, impacting a small number of you. We expect them to make the transition before February 17th. That means you should be seeing us just fine when the conversion happens.
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