Read the news release below
In an effort to better serve the community, the Roanoke Police Department will utilize a new system by which citizens involved in traffic crashes and insurance companies representing those citizens can obtain accident reports.
Beginning October 1, 2008, the process will be conducted exclusively on-line through the use of TRACView. The TRACView system is maintained by the company DOCVIEW, LLC, and is an internet based application that was developed to help law enforcement agencies and insurance companies manage and access traffic accident reports in a more efficient manner.
Through the use of on-line document management technology, those requesting an accident report are now able to rapidly find and view this report usually within 24 hours of it being scanned, excluding holidays and weekends.
The additional benefits to citizens and insurance companies are the following:
- Reports are available from work or home, 24 hours a day via the internet.
- Reports are converted to PDF format making them easy to view, save, print, and e-mail.
- Finding a report takes only a few seconds.
- Reports cannot be modified, maintaining report integrity.
- The system provides clear, high resolution images of each report for optimal viewing and printing.
The cost of obtaining a report through TRACView will be $10, which is what the Police Department currently charges for copies of accident reports.
Those who do not have access to the internet can still visit the Police Department to obtain copies of their reports.
A report verification request, which differs from a request for an accident report will still be handled by citizens calling or visiting the Police Department. The cost of that service is also $10.
For more information about TRACView and its services visit www.tracview.com.
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