Katherine Monroe: Manager & Marketing Consultant

Katherine (Penny) Monroe
Bedford, VA

OBJECTIVE
To be able to find a position where I may use my acquired skills to benefit both myself, and the company.

WORK EXPERIENCE

09/2008-12/2008
Temporary Marketing Consultant
Palm Desert Offices
12725 W Indian School Rd.
Avondale, AZ 85323

• Updated and created sales materials using Microsoft Publisher and Power Point.  Cold Called, toured and sent information to potential clients.  Sent out information to Brokers online and offline.

1/2007-8/2008
General Manager (Property Manager)
McStrauss Co.
3707 W Southern Avenue
Mesa, AZ 85206

• Managed and marketed a 193 office facility, that contained both executive suite and traditional office space.  Marketed the facility on various internet broker sites, developed sales materials (using Microsoft Publisher, Powerpoint and Word), created a budget and handled renewals and terminations.  I also scheduled vendors for repairs and modifications to the building.  I was an advocate between tenants and management.  Processed payments, generated invoices and handled various accounting duties.  Maintained a rent roll and produced monthly and weekly reports (using Microsoft Excel and Yardi), to corporate office regarding the progress and renovations of the building.  Connected and performed troubleshooting on telecommunications and computer systems both hands-on and remotely.  Supervised one full time employee and one part - time employee.

1/2001-1/2007
General Manager
(Property Manager)
Administrative Assistant
Corporate Office Centers
2266 S Dobson Road
Mesa, AZ 85202

• Managed and marketed a 60 office facility, that contained executive suites and virtual office space.  Marketed the facility on various internet broker sites, developed sales materials (using Microsoft Publisher, Powerpoint and Word), created a budget and handled renewals and terminations.  I also scheduled vendors for repairs and modifications to the building.  I was an advocate between tenants and management.  Processed payments, generated invoices and handled various accounting duties (using Quickbooks).  I maintained a rent roll and produced monthly and weekly reports to corporate office regarding the progress and renovations of the building.  Connected and performed troubleshooting on telecommunications and computer systems both hands on and remotely.  Supervised two full time employees.  Liason to Vendors and updated information on internet broker websites.  Received award as Most Cooperative Employee in 2006.  Voted as number 1 Office Business Center in Ranking Arizona 2006.

4/2005 – 10/2005
Bartender
Priceless Prime Time          
Mesa, AZ

• Served alcoholic beverages to patrons.  Set up the bar in the morning, programmed TV’s and also served food.

8/2000-1/2001
(Part Time)
Administrative Assistant
Allen Environmental
500 N Mary Street
Tempe, AZ 85281

• Answered telephones, generated reports and proposals (using Quickbooks and Microsoft Word), performed computer maintenance, maintained Accounts Receivable using Quickbooks and marketed A.E.S.L. Laboratories.

9/1998 to 1/2000
Bartender/Manager
Priceless KC’s

• Scheduled bartenders to cover all shifts, hired and fired bartenders.  Placed liquor orders and maintained an inventory of all liquor and beer.  Worked with vendors to set up promo’s on occasion.

April 1998 to June 2000
Started Computer Consulting – home based business

10/1994-4/1998
Administrative Assistant
Arizona State University

• Maintained the schedule of the department Chairperson (using Microsoft Outlook), diagnosed hardware and software problems, supervised Office Assistant and student workers, created and designed the “Department of Dance Newsletter” (using Microsoft Publisher and Microsoft Word) and the Department of Dance t-shirts and sweatshirts, processed CUFS (College and University Financial System) documents, tracked student bi-weekly time cards, resolved problems with Human Resources, ordered textbooks for the semester, maintained department files, ordered and tracked department office supplies, generated statistical reports, updated Department of Dance web pages, created and maintained database for dance alumni.  Maintained database of prospective students using ACT!

07/1995-10/1995
PC Specialist
Jardine Insurance Brokers
Phoenix, AZ

• Administrative Assistant, diagnosed and resolved hardware and software problems.

6/1989-10/1994
Office Manager
Sanctuary Sound Studios

• Maintained accounting records, correspondence, filing, and client contracts.  Rented rehearsal space and collected rent when due.

11/1993-8/1994
Administrative Assistant
Daniel Consultants, Inc.

• Typed specifications and reports, generated monthly invoices for the public works and facilities division, prepared technical and cost proposals, generated Government Standard Forms 254 and 255 and other state and local government forms as needed, and maintained original copies of software and license agreements and transcribed documents as needed.

11/1985-5/1987
Administrative Assistant
Rummel, Klepper & Kahl

• Typed specifications, reports, technical proposals, Government Standard Forms 254 and 255.  Transcribed documents, from Dictaphone, as needed.  Transferred to the Computer Division (Comp-Tron, Inc. 4/87) and acquired skills for database programming.

Education
Dates Attended School                       Degree Location

9/1997 - 6/1998 Scottsdale Community College Certification             Scottsdale - AZ - US

4/1987 - 10/1987 Barbizon School of Modeling Certification           Towson - MD - US

9/1982 - 6/1985 Dundalk Sr. High School High School Diploma         Dundalk - MD - US

9/1984 - 6/1985 Dundalk Community College Some College Coursework Completed Dundalk - MD - US

SKILLS
Skill Name
Microsoft Word/Excel/Publisher/Power Point/Outlook – Expert - Currently Used/20 years
Microsoft Windows 3.1-Vista – Expert - CurrentlyUsed/20 years
Wordperfect – Expert - 10 years
Yardi – Intermediate - Currently Used/20 years
Quickbooks – Intermediate – years
MacIntosh – OS 8
ACT – Intermediate User
File Manager – Intermediate User